Terms and Conditions
GENERAL TERMS AND CONDITIONS OF SALE
By accessing our website or making a purchase, you enter into a binding contract governed by the laws of England and Wales. We reserve the right to modify these terms at any time; it is your responsibility to review updates regularly. While we present product descriptions, colors, and measurements with the utmost accuracy, we do not guarantee that the visual representation on your device exactly matches the physical reality of the fabric due to variations in monitor calibration and lighting. Typographical or pricing errors do not create an obligation to sell; we reserve the right to cancel orders containing manifestly incorrect prices.
Payments are processed via secure third-party gateways. We do not store full credit card details on our servers. Order approval is subject to fraud verification and stock availability. We reserve the right to refuse or cancel orders for any reason—including suspected fraudulent activity or violation of these terms—without prior justification.
Under the Consumer Rights Act 2015, you have the legal right to return non-personalized items within 14 days of delivery. To exercise this right, products must be returned in their original condition, showing no signs of use, with all tags and packaging intact. Intimate apparel, swimwear, and custom-made items are excluded from this policy due to hygiene considerations and their personalized nature. Refunds will be processed via the original payment method within 14 days of receipt and inspection of the returned goods, less original shipping costs where applicable.
Our liability for indirect damages, loss of profit, or consequential damages is expressly excluded. The guarantee of satisfactory quality covers only manufacturing defects evident upon delivery or those that become apparent during normal use within 30 days. Any claim must be submitted in writing and accompanied by photographic evidence. By completing your purchase, you confirm that you are over 18 years of age and fully accept these conditions, waiving any subjective interpretation that contradicts the literal text set forth herein.
Terms and Conditions – Key Concepts
With that said, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this site. The T&C establish the legal framework governing the activities of site visitors—or your customers—during their visit to or interaction with this site. The purpose of the T&C is to establish the legal relationship between site visitors and you, the site owner.
Terms and Conditions must be established according to the specific needs and nature of each website. For example, a site offering products to customers via e-commerce transactions requires Terms and Conditions that differ from those of a site offering only information (such as a blog, a landing page that redirects to other sites, and so on).
Terms and Conditions give you, as the website owner, the ability to protect yourself against potential legal liability. However, this can vary by jurisdiction, so seek local legal advice if you intend to protect yourself from legal liability.
What to include in the T&C document
Generally speaking, Terms and Conditions typically cover the following matters: who may use the site; available payment methods; a statement that the site owner may modify their offerings in the future; the types of warranties the site owner provides to customers; references to intellectual property or copyright issues, where relevant; the site owner's right to suspend or cancel a member's account; and much more.
To learn more, check out our article.